An online toolkit for event organisers

  • Porthcawl Splash Up
    Porthcawl Splash Up
  • Porthcawl Interceltic Festival
    Porthcawl Interceltic Festival
  • Traders at the farmers' market
    Farmer's Market
  • Porthcawl Interceltic Festival
    Porthcawl Interceltic Festival
  • Wiggle Bike Ride Wales
    Wiggle Bike Ride Wales
  • Crowds at Elvis Festival World Record Attempt
    Crowd at Elvis Festival World record attempt
  • Wiggle Bike Ride Wales
    Wiggle Bike Ride Wales
  • Elf-Steddfod
    Elf-Steddfod
  • This is Your Heritage ladies in costume
    This is Your Heritage
  • Elf-Steddfod
    Elf-Steddfod

Volunteers

It's likely that you will need to involve or delegate some activities to volunteers.

In selecting volunteers, think about what they are looking to get from being involved - they are giving up their time, so make sure this is recognised in some way. In the same way as paid members of staff, it's important to set out expectations at the start, including involvement in planning meetings; and agree working times and requirements.

Training

Identify any training needs to make sure everyone in the team is competent and confident in performing their role.

Training could be formal or informal; group or individual. You can use yourEvent Plan, that you will develop later on, as a tool to help deliver training: making sure everyone involved in running the event has an understanding of the overall event; the safety plans and emergency procedures, sustainability plan, customer service and site or venue management. It's a good idea to keep training records, especially in health and safety training.